First of one of the main reasons we bought our home was the fact that it had a warranty on all the windows and doors. Barrier Windows had just been installed many within the past 3 years. The was told By barrier windows that it had this warranty. I also called barrier about some windows that were broken and a door which had molding that was warped and bent from the sun. Barrier Windows came and fixed it and said yes it is under warranty. Barrier Windows also came to look at my other doors that were leaking and tried to fix it. at this point Barrier Windows decided that they were starting to loose profits and stopped all warranty on the products and said it never had a warranty and gave me the run around for many many months ,now years. I have carbon copies of all the installs of the windows and doors signed by barrier windows. and many pictures. barrier says Barrier Windows no longer offers transferable warranties on their windows and doors which Barrier Windows told me they did by several of their sales reps and tech people.

I actually had a sales rep come here here to my home to get me to photocopy some of the letters and documents form barrier and the sales manager there. Barriers field reps couldn't believe their eyes and asked if I would gave them a photo copy to show to their other workers, They said barrier was trying to get out of having to replace and bad windows and doors which they knew Barrier Windows should be replacing. Even the actual door and window manufacturers I called and said barrier windows of Westmoreland, ny should be taking care of my warrantied products and me and they are not. I even have letters from the original owner who is a chemical engineer who offered to sign any legal depositions supporting my claims against barrier windows. He also called barrier windows and was lied to again. Barrier Windows is scam and and Barrier Windows will try to deny it here and other places. The fact is these windows and doors were only a couple of years old and should not be failing like they were and are warranty or not! Do yourself a favor and find some other company for your windows and doors

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Barrier felony charges

Two Barrier Windows Salesmen face multiple charges

Two salesmen at Barrier Windows in Westmoreland have been charged with multiple felonies after they allegedly received checks from Barrier Windows customers that they did not apply to their accounts
State police say the checks were subsequently cashed and used by the salesmen for their own benefit.
57-year-old Anthony Darmetco of Troy is charged with 3 counts of grand larceny and 3 counts of falsifying business records. He was sent to the Oneida County Jail on $5,000 bail. 23-year-old Marco Rubino of Utica was charged with 1 count of grand larceny. He was arraigned in the town of New Hartford Court, where he posted $1,000 bail.